Stellar Focus by Kerch Labs · Last updated: October 20, 2026
Deleting your account is permanent. It removes your account and the backup stored with it, and we cannot restore them afterwards.
Open Stellar Focus, go to Settings and tap Request Account Deletion. Your email app opens with a prepared message. Send it.
Send an email to stellarfocus.support@gmail.com with:
We delete the account within 30 days and reply to confirm. If you do not hear back, check your spam folder or write to us again.
Data on your phone is separate from your account. To remove it, use Settings → Reset All Data in the app or uninstall the app. Reset All Data alone clears only your phone and keeps your account and backup.
To keep your account but delete the backup stored with it, email stellarfocus.support@gmail.com from your account's email address with the subject Stellar Focus backup deletion request. We delete the backup within 30 days. While you stay signed in, the app backs up new sessions again.
We do not keep account data after deletion, unless the law requires it or we need it to handle a security or fraud problem. In that case we keep only what is needed, and only for as long as it is needed.
Questions? Email stellarfocus.support@gmail.com. We aim to reply within 5 business days.
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